IT Suport PT. Bundamedik (RS Bunda Menteng Jkt Pusat) Jakarta (Jakarta)

Mampu merpersiapkan segala kebutuhan IT di rumah sakit tersebut. Mampu membangun jaringan LAN di rumah sakit tersebut. Mampu mengatasi troubleshoting hardware Mampu dan bersedia bertanggungjawab terhadap iventaris peralatan dan perlengkapan bagian IT Mampu membuat laporan pekerjaan baik harian, mingguan, bulanan, maupun tahunan Mampu Berkerja sama dengan bagian lain Bersedia Mobile ke semua unit usaha perusahaan

sekitar 3 tahun lalu

Helpdesk Officer PT. Media Indonusa Jakarta Pusat (Jakarta)

Serve as the first point of contact for customers seeking technical assistance over the phone or email Perform remote troubleshooting through diagnostic techniques Determine the best solution based on the issue and details provided by customers Walk the customer through the problem-solving process Direct unresolved issues to the next level of support personnel Provide accurate information on company services Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback or suggestions by customers to the appropriate internal team

sekitar 3 tahun lalu

IT Support PT. Intan Utama Logistik Jakarta Pusat (Jakarta)

sekitar 3 tahun lalu

Helpdesk Support Elee Consulting Limited Hong Kong (Hong Kong)

Helpdesk Function Receive helpdesk calls from users Categorise and record the calls into a problem logging syatem (e.g. Excel) Record user reported problems and dispatch the calls to the responsible parties Coordinate with system team, application team and third-party vendors for problem resolutions Schedule, track and monitor the progress of the calls resolution Provide timely escalation depending on the severity of the calls Provide relevant statistics and reports for effective problem tracking and tend analyst

sekitar 3 tahun lalu

Staff IT Support PT. Perkasa Internusa Mandiri (PIM) Jakarta Pusat (Jakarta)

sekitar 3 tahun lalu

IT Support Executive Stylus Asia Sdn Bhd. Kuala Lumpur (Kuala Lumpur)

Install and configure computer hardware operating systems and applications. Monitor and maintain computer systems and network. Troubleshoot system and network problems, with senior assistant. Diagnosing and solving hardware or software faults replace parts as required. Provide support, including procedural documentation and relevant reports. Follow diagrams and written instructions to repair a fault or set up a system support the roll-out of new applications. Set up new users’ accounts and profiles and deal with password issues. Work continuously on a task until completion (or referral to third parties, if appropriate). Prioritise and manage many open cases at one time. Rapidly establish a good working relationship with customers and other professionals, such as software developers.

sekitar 3 tahun lalu

IT Support Staff Orang Tua Group Jakarta (Jakarta)

sekitar 3 tahun lalu

IT Support Executive Stylus Asia Sdn Bhd. Kuala Lumpur (Kuala Lumpur)

Install and configure computer hardware operating systems and applications. Monitor and maintain computer systems and network. Troubleshoot system and network problems, with senior assistant. Diagnosing and solving hardware or software faults replace parts as required. Provide support, including procedural documentation and relevant reports. Follow diagrams and written instructions to repair a fault or set up a system support the roll-out of new applications. Set up new users’ accounts and profiles and deal with password issues. Work continuously on a task until completion (or referral to third parties, if appropriate). Prioritise and manage many open cases at one time. Rapidly establish a good working relationship with customers and other professionals, such as software developers.

sekitar 3 tahun lalu

IT Coordinator Conrad Hotels & Resorts Dubai (Dubai)

Provide day-to-day support for all internal hotel IT systems and users, minimizing any system outages Record all issues that arise and advise the IT Manager of any issues that need further attention Recommend system improvements to the IT Manager Communicate with the hotel Business Center Team to respond to any Guest-related IT requirements

sekitar 3 tahun lalu

IT Helpdesk Intern PT. Sanghiang Perkasa (KALBE Nutritionals) Jakarta (Jakarta)

Handling user requests and incidents related with IT Create request and incident tickets in IT ticketing system Do followup and resolution of user request and incidents Monitor progress of request and incident tickets to meet standard service level Working with all IT team to manage request and incident tickets Continuously learning inside and outside the office

sekitar 3 tahun lalu