Deskripsi Pekerjaan

• Provide onsite IT support and deskside assistance for office users • Support meeting room AV systems and video conferencing setup • Provide live troubleshooting during meetings when required • Handle laptop setup, handover, replacement and troubleshooting • Install and update software applications • Support printers, desk peripherals and hardware replacements • Perform daily meeting room equipment checks • Assist users with login, authentication and access issues • Maintain IT asset tracking, inventory and device collection • Coordinate with vendors for onsite maintenance and support • Update documentation and support process improvements