Customer Service Officer (CUSTOMER SERVICE - GENERAL)

(Staff)
KOS International Limited
Suite 610, 6/F Ocean Centre, 5 Canton Road, TST, Kowloon, Hong Kong
Hong Kong - Hong Kong -
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Provide excellent customer service to visitors Work closely with internal and external parties across the area of service provisioning, fault management, resolution Handle customer complaints, inquiries and feedback Provide recommendations to facilitate customer experience and drive for improvement on service standards and company image at the same time to convert sales/business growth Conduct regular service reviews with clients to promote efficiency, look for service improvements and seek further business opportunities
REQUIREMENT

Diploma or above with at least 2 years of solid customer service/relationship management experience Having pre-opening or CS experience in commercial buildings or shopping malls is an advantage but not a must Good analytical and numerical skills Excellent interpersonal and communication skills Friendly and approachable Good command of both spoken and written Chinese and English Candidates with less experience will be considered as Senior Concierge Specialists

DETAIL LOWONGAN
  • Umur -
  • Min. Qualification D3
  • Min Experience Staff

LOKASI KERJA

Alamat

Hong Kong

GAMBARAN PERUSAHAAN

-

https://www.kos-intl.com/

20-50

Formal

English

Manajemen Sumber Daya Manusia

85231804988

monday - saturday

-

FOTO PERUSAHAAN

Lokasi Perusahaan Suite 610, 6/F Ocean Centre, 5 Canton Road, TST, Kowloon, Hong Kong