Customer Service (CUSTOMER SERVICE - GENERAL)

(Less than 1 year experience/Fresh Grad)
kuala Lumpur
Kuala Lumpur - Kuala Lumpur - Malaysia

DESKRIPSI PEKERJAAN

Customer Service Support: Interacts with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. Receives customer requests and prepares documents/trouble tickets related to processing returns (RMA), servicing and exchanges. Updates databases with status of returned materials issues and accounts for returns inventory. Records and reports the status of equipment returns, repairs, replacements, sales orders and delivery schedules. Ensure service information accessible by sorting and filing documents/forms. May schedule field service repair calls. Handles requests for additional company materials. Maintains records of returns, schedule changes, product enhancements or changes and product pricing, and resolves return credit problems.
REQUIREMENT

DETAIL LOWONGAN
  • Umur -
  • Min. Qualification D3
  • Min Experience Less than 1 year experience/Fresh Grad

LOKASI KERJA

Alamat

Kuala Lumpur

GAMBARAN PERUSAHAAN

-

Telekomunikasi

0

-

FOTO PERUSAHAAN

Lokasi Perusahaan kuala Lumpur