Customer Service (CUSTOMER SERVICE - GENERAL)

(Staff)
91 Defu Lane 10, #07-00 Mandarin Self Storage, Singapura 539221
Singapore - Singapore - Singapore

DESKRIPSI PEKERJAAN

- Contribute to team effort by accomplishing related results as needed - Manage large amounts of incoming calls and prompt response to email - Identify and assess customers' needs to achieve satisfaction - Build sustainable relationships of trust through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution - Keep records of customer interactions, process customer accounts and file documents - Resolve customer complaints via phone, email, mail or social media - Handle Mystery diner and monthly meetings presentation slides
REQUIREMENT

- Minimum Diploma - At least 1 to 2 years of customer service experience - Possess good communications and interpersonal skills - Develop and maintain good relationships with internal and external customers - Experience working in F&B / Hospitality industry would be advantage - Proficiency in English and Mandarin - Proficiency in Office Applications - Required to work on weekend if new opening of outlets (if any)

DETAIL LOWONGAN
  • Umur -
  • Min. Qualification D3
  • Min Experience Staff

LOKASI KERJA

Alamat

Singapore

GAMBARAN PERUSAHAAN

-

https://www.paradisegp.com/

250-500

Formal

English

Restoran

6564876489

monday - friday

-

FOTO PERUSAHAAN

Lokasi Perusahaan 91 Defu Lane 10, #07-00 Mandarin Self Storage, Singapura 539221